Summary
- Mercedes-Benz is recalling globally the EQB electric crossover due to a battery fire risk
- In the U.S., 7,362 units are affected by the recall
- The recall is due to a possible internal failure of the high-voltage battery packs
- The affected battery packs were manufactured by Farasis Energy in China
- Owners are advised to only charge their EVs to 80% state of charge until the battery management system software update is performed
Article
Mercedes-Benz Recalls EQB Electric Crossover Globally Due to Battery Fire Risk
Mercedes-Benz has issued a global recall for the EQB electric crossover, including over 7,000 units in the United States, due to a potential risk of a battery fire. The affected vehicles, which include the 2022-2024 Mercedes-Benz EQB 250, EQB 300 4Matic, and EQB 350 4Matic models, were built between December 13, 2021, and January 23, 2025. The company is taking this precautionary measure to address a possible internal failure of the high-voltage battery packs that could lead to a fire.
Internal Short Circuit Risk in High-Voltage Battery Packs
Documents published by the National Highway Traffic Safety Administration (NHTSA) indicate that the internal short circuit in the battery cell of the high-voltage pack could occur due to certain production and vehicle-use conditions. Mercedes-Benz identified variations during an early production period at the supplier, along with external factors such as electric current ripples in the charging infrastructure or potential mechanical damage to the high-voltage battery that could contribute to this risk.
Battery Pack Manufacturer and Global Safety Recall
The affected battery packs were manufactured by Farasis Energy in China. While there have been no reports of fires in the U.S., the NHTSA’s report mentions incidents of battery fires outside the country. After investigating these incidents, Mercedes-Benz did not determine the definitive cause of the problem or specific factors leading to the fires. Consequently, the company issued a global safety recall that includes 7,362 units sold in the United States to address this potential safety concern.
Remediation Process and Recommendation for Owners
To address the battery fire risk, affected vehicles will need to be taken to an authorized service center where the battery management system software will be updated to reduce the likelihood of a short circuit. In the meantime, owners are advised to limit charging their electric vehicles to a maximum state of charge of 80% until the software update is completed. This measure is crucial to mitigate the risk of a battery-related incident until the necessary fix is applied.
Previous Recalls for Mercedes-Benz EQB
This is the third recall for the Mercedes-Benz EQB in the U.S., following previous recalls in 2023 for incorrect child seat anchor covers and in 2024 for an improperly welded drivetrain gear. The company has been proactive in addressing potential safety concerns and ensuring the reliability of its electric crossover vehicles. Owners of affected EQB models should promptly schedule a service appointment and adhere to the charging recommendations until the issue is resolved.
Conclusion
In conclusion, Mercedes-Benz has initiated a global recall for the EQB electric crossover to address a battery fire risk in high-voltage battery packs. The affected units, including over 7,000 vehicles in the United States, will undergo a software update at authorized service centers to mitigate the potential for an internal short circuit. Owners are urged to follow charging guidelines and exercise caution until the necessary remediation is completed. By taking proactive measures to address safety concerns, Mercedes-Benz is demonstrating its commitment to the quality and reliability of its electric vehicles.
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