Summary
- Small number of 2024 and 2025 Model S and Model X electric vehicles recalled due to tear risk in driver’s-side airbags
- Recall includes 294 vehicles manufactured from Nov. 6, 2024, to Nov. 27, 2024
- Torn airbags may not function properly in a crash, increasing the risk of injury
- Tesla notified of the issue by supplier during airbag acceptance testing, no incidents reported
- Owners can have the airbag assembly replaced for free through Tesla service centers, notification letters to be sent out on February 21, 2024.
Article
Tesla is recalling a small number of 2024 and 2025 Model S and Model X electric vehicles due to an issue with the driver’s-side airbags, which could tear during deployment and increase the risk of injury to vehicle occupants. The recall includes only 294 vehicles manufactured in a short window between Nov. 6, 2024, and Nov. 27, 2024. The airbags may have been damaged due to an assembly error by the supplier, as reported by the NHTSA.
The combination of factors such as a deep fold in the airbag and the positioning of the windshield heat diffuser could cause the airbag to tear when it inflates. A torn airbag may not function properly during a crash, leading to a greater risk of injury to the occupants, according to the NHTSA. Tesla was made aware of this issue by the supplier, who discovered it during airbag acceptance testing. The automaker stated that they are not aware of any crashes, fatalities, injuries, or warranty claims related to this issue.
Tesla service centers will replace the airbag assembly free of charge for affected vehicles. Notification letters are expected to be mailed out on February 21, and owners can also contact Tesla’s customer service department at 1-877-798-3752 for more information. The recall reference number is SB-24-20-001. This recall involves hardware and cannot be addressed with a software update, as is the case with many Tesla recalls. Hardware-related recalls have become more common for Tesla, particularly after issues with the Cybertruck impacted overall sales, despite strong sales in the U.S.
The recall highlights the importance of addressing safety concerns promptly, even in a small number of vehicles. Tesla’s proactive response to the airbag issue demonstrates their commitment to ensuring the safety of their customers. While hardware-related recalls may be more challenging to address, Tesla’s offer to replace the airbag assembly at no cost signifies their dedication to resolving the issue efficiently and effectively.
The recall serves as a reminder of the complexities involved in manufacturing and assembly processes, as even small errors can have significant safety implications. By promptly addressing the airbag issue and offering free replacements, Tesla aims to minimize the risk of injury to vehicle occupants. Moving forward, the automaker will likely continue to prioritize safety and quality control measures to prevent similar issues from occurring in future vehicle models.
Overall, Tesla’s response to the airbag recall reinforces the importance of diligence and transparency in ensuring the safety and satisfaction of customers. Despite challenges such as hardware-related recalls and declining sales figures, Tesla remains dedicated to addressing issues promptly and effectively to maintain its reputation for innovation and customer service. The recall serves as a valuable learning opportunity for the automaker to strengthen its quality control processes and continue delivering safe and reliable vehicles to customers worldwide.
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