Summary
- BluSmart, founded in 2019, is revolutionizing urban mobility with its electric vehicle ride-hailing service
- The company is committed to sustainability and decarbonizing mega cities, with a focus on creating environmentally sustainable, safe, and reliable ride-hailing services
- BluSmart has faced challenges such as the 2020 Covid period, but has overcome them by prioritizing customer and driver safety and rapidly surpassing pre-COVID business levels
- BluSmart operates as a full stack, born-electric service with industry-first features like zero driver cancellations, transparent pricing, and a carbon dioxide tracker
- The company aims to become UAE’s first 100% electric full-stack premium limousine service by offering luxe rides in Dubai and contributing to sustainable transportation solutions, with a focus on enhancing user experience through technological advancements and continuous improvement.
Article
Anmol Singh Jaggi, the Co-founder of BluSmart, discusses how the company is revolutionizing urban mobility with its electric vehicle ride-hailing service, launched in 2019. The company’s focus on sustainability and decarbonizing mega cities sets it apart from traditional transportation services. BluSmart’s mission is to provide environmentally sustainable, safe, and reliable ride-hailing services while decarbonizing urban areas in India and beyond.
BluSmart identified the need for an electric vehicle ride-hailing service as the future of mobility is electric. The company aims to disrupt public transportation by providing a seamless customer experience while also taking emissions into consideration. Switching to EVs is essential to combat climate change and BluSmart is at the forefront of this movement, actively working to improve the mobility ecosystem with its environmentally friendly services.
During the early stages of BluSmart, the company faced challenges due to the 2020 Covid pandemic, which led to a temporary shutdown of operations. However, BluSmart used this time to revamp its technology and prioritize safety for both customers and driver partners. Innovative features like driver temperature tracking and real-time car sanitization information were introduced, ensuring rider confidence. Despite these challenges, BluSmart quickly surpassed its pre-COVID business levels within six months of resuming services.
BluSmart stands out from other ride-hailing services with its commitment to sustainability and customer experience. The company operates as a vertically integrated, born-electric model focused on environmental sustainability while delivering superior service to its customers. BluSmart’s fleet of premium Audi e-tron cars in Dubai offers a luxurious and eco-friendly transportation option, with industry-first features like zero driver cancellations and transparent upfront pricing.
Since its inception in 2019, BluSmart has achieved significant milestones in terms of growth and impact. With a fleet of over 7,500 electric vehicles, BluSmart has completed over 15.9 million emission-free trips, covering more than 525 million electric kilometers and saving 38 million kg of carbon dioxide emissions. Customer feedback has played a crucial role in shaping BluSmart’s services, leading to continuous improvement and refinement of its offerings.
Looking ahead, BluSmart plans to expand internationally, starting with operations in Dubai. The company aims to establish itself as the UAE’s first 100% electric full-stack premium limousine service, contributing to the country’s transition towards sustainable transportation solutions. BluSmart’s focus on technological advancements, customer experience, and service quality will be crucial as it continues to scale and evolve both in Dubai and globally over the next five years.
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