Summary
- Customers who bought Tesla’s Full Self-Driving will receive free upgrades from Hardware 3 to Hardware 4
- Elon Musk mentioned the free upgrades during a recent earnings call
- A retail investor asked Tesla about the need to upgrade Hardware 3 vehicles in a Q4 earnings call
- Musk responded honestly that upgrades will be necessary for FSD users
- Tesla’s CFO mentioned that the company continues to work on Hardware 3 and released software updates for it
Article
Customers who purchased Tesla’s Full Self-Driving (FSD) package will receive a free upgrade from Hardware 3 to Hardware 4, as confirmed by Elon Musk during a recent earnings call. In response to a question from a retail investor during Tesla’s Q4 and Full Year 2024 earnings call, Musk stated that the company will need to upgrade Hardware 3 computers for those who have purchased FSD. While acknowledging that this process may be challenging, Musk expressed his commitment to ensuring the upgrades are completed. Additionally, Tesla’s Chief Financial Officer, Viahbhav Taneja, noted that the company continues to release software updates for Hardware 3, including the recent 12.6 release which showcased significant improvements.
The decision to provide free Hardware 4 upgrades to FSD customers addresses concerns raised about the need for potential upgrades and the associated costs on Tesla’s capital expenditures. Despite the challenges that may arise from this transition, Elon Musk emphasized the company’s dedication to fulfilling its promise to customers who have invested in the FSD package. While acknowledging the difficulties involved in upgrading Hardware 3 computers, Musk expressed his gratitude that relatively few customers had purchased the FSD package, making the transition more manageable for the company.
Tesla remains focused on improving its Hardware 3 technology through software updates and optimizations, with Taneja reassuring customers that the company is still actively working on enhancing the capabilities of Hardware 3. This commitment to ongoing development and innovation underscores Tesla’s dedication to providing the best possible autonomous driving experience for its customers. By continuing to refine Hardware 3 and releasing updates that offer significant improvements, Tesla aims to bridge the gap between its current technology and the advancements expected with Hardware 4.
The announcement of free Hardware 4 upgrades for FSD customers reflects Tesla’s proactive approach to addressing customer concerns and ensuring that users receive the latest technology and capabilities. By offering these upgrades at no additional cost, Tesla demonstrates its commitment to delivering value to its customers and maintaining its position as a leader in autonomous driving technology. This customer-centric approach aligns with Tesla’s broader mission of accelerating the world’s transition to sustainable energy and transportation, while also differentiating the company from competitors in the electric vehicle market.
As Tesla continues to make advancements in autonomous driving technology and hardware development, the company remains dedicated to providing a superior driving experience for its customers. By offering free upgrades to Hardware 4 for FSD customers, Tesla is able to demonstrate its commitment to innovation, customer satisfaction, and delivering on its promises. This proactive approach not only benefits existing customers but also strengthens Tesla’s position as a market leader in electric vehicles and autonomous driving technology, paving the way for further advancements in the future.
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