Summary
- ChargePoint now offers home installation with the purchase of its Level 2 EV chargers
- Customers buying the ChargePoint Home Flex can include installation, priced in the mid to high $500s
- The installation is done in partnership with Qmerit, with an immediate quote and installation date provided
- ChargePoint claims it’s a one-stop-shop program available through its website
- While the service streamlines the process, shopping around for multiple quotes may be more budget-savvy
Article
ChargePoint is now offering a new installation program for its Level 2 home EV chargers in the US to simplify the setup process for customers. The ChargePoint Home Flex Level 2 charger can be installed indoors or outdoors and includes a 23-foot charging cable. It also features a mobile app for scheduling charging times, adjusting charging speed, and connecting with virtual assistants like Alexa or Siri. Customers purchasing this charger can now include a home installation service with their purchase for a streamlined experience.
The installation program is a partnership between ChargePoint and Qmerit, which has a large network of certified installers in North America. Schneider Electric is also a strategic partner in this program, making it a “one-stop-shop” for customers looking to install their ChargePoint home charger. The installation service is only available on ChargePoint’s website, where customers can answer a series of questions to receive an immediate quote and installation date. This new service aims to make the process of installing a home EV charger simple, affordable, and straightforward for customers.
During the installation process, customers are asked a series of questions to determine the specifics of their installation needs. This includes details about their property, their electric vehicle, and their current electrical setup. Customers are also asked about the type of charger they have or plan to purchase, whether they rent or own their property, and where they plan to install the charger. These questions help to determine the cost and logistics of the installation, providing customers with a personalized quote based on their specific requirements.
In a test of the installation program, a customer found that the quote provided by ChargePoint was over $400 higher than what they paid for a similar installation previously. This raises questions about the competitiveness of ChargePoint’s pricing and whether they could offer bundles or special deals to attract more customers. While the installation service provides a vetted electrician for the installation, customers still need to do the initial online work to answer the required questions, which can be time-consuming for those who are new to EVs or unfamiliar with their electrical systems.
Customers interested in installing a home EV charger are advised to shop around and obtain multiple quotes before choosing an installer. This can help ensure that they get the best value for their money and find an installation service that meets their needs. While the ChargePoint installation program offers convenience and a vetted electrician, the cost may be higher compared to other options available in the market. Overall, the new installation program aims to make the process of installing a home EV charger easier for customers, but it is important to consider all factors before making a decision.
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