Summary
- Ford is recalling 2021-2022 Mustang Mach-E electric vehicles due to a propulsion-system component issue
- The problem stems from battery main contractors overheating after DC fast charging or aggressive driving
- This is the third recall related to this issue, covering a subset of 234 vehicles that did not receive the correct software remedy from the first recall
- Ford has not reported any crashes or injuries resulting from the vehicles remaining in circulation without the software fix
- Owners will need to take their vehicles to dealerships for the correct software installation, free of charge, with notification letters expected to be sent out on April 14th
Article
Ford has issued a recall for 2021-2022 Mustang Mach-E electric vehicles due to an issue with a key propulsion-system component that could result in a loss of drive power. The problem stems from battery main contractors overheating after DC fast charging or repeated rapid accelerations, which can lead to arcing and deformation of electrical contact surfaces. This can cause a contractor to remain open or weld closed, impacting the vehicle’s performance.
In response to the issue, Ford had previously halted Mach-E deliveries in June 2022 and issued an over-the-air fix with revised software for two control modules. A second recall involved the physical replacement of electrical components in vehicles with extended-range battery packs. This latest recall, the third related to this problem, targets 234 vehicles that did not receive the correct software remedy under the first recall. Despite successful installation records, Ford acknowledged that the correct software may not have been installed on these specific vehicles.
The potential consequences of the contractor failure include the vehicle not starting after being cycled off or displaying a “Stop Safely Now” message and coming to a stop while maintaining power brakes, steering, and accessories. Owners of affected vehicles will need to bring their cars to Ford dealerships to have the correct software installed at no charge. Ford plans to send notification letters to owners on April 14 and has provided a customer service number for further inquiries. The recall reference number is 25S14.
This issue is not the first time Ford has faced problems with contractor failure in the Mustang Mach-E. The company has previously had to address similar concerns that could impact the vehicle’s drivability and safety. Despite this, Ford maintains that it is not aware of any crashes or injuries related to vehicles that did not receive the correct software fix. The recall is a proactive measure to ensure the continued safe operation of the affected vehicles and prevent any potential issues on the road.
The recall affects a small subset of vehicles, with only 234 units identified as needing the software fix. However, it is essential for owners to act promptly and bring their vehicles in for the necessary repairs to prevent any potential issues from arising. By addressing the problem promptly and offering the fix free of charge, Ford aims to minimize any inconvenience for owners and ensure the continued performance and safety of the Mustang Mach-E electric vehicles.
Overall, Ford’s proactive approach to addressing the propulsion-system component issue in the Mustang Mach-E reflects the company’s commitment to vehicle safety and customer satisfaction. By issuing recalls and providing free repairs to affected vehicles, Ford demonstrates its dedication to resolving potential issues and ensuring the continued reliability of its products. Owners of the affected vehicles are encouraged to schedule their repairs promptly to address the problem and maintain the performance and safety of their vehicles on the road.
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