Summary
- GM is recalling 2025 Chevrolet Equinox EVs due to inadequate pedestrian warning system volume
- Recall affects 7,606 vehicles with incorrect software not meeting federal safety standard
- Quiet car rules require EVs to emit warning sounds at low speeds, first proposed in 2010
- Software update needed for compliance with rules, requires dealership visit
- Owners to be notified about recall on Jan. 27, 2025, not applicable to 2024 Equinox EVs, new model priced at $34,995 and recognized as a Green Car Reports Best Car to Buy 2025 finalist
Article
General Motors is recalling 7,606 2025 Chevrolet Equinox EVs due to a software issue that may cause their pedestrian warning systems to be too quiet to comply with Federal Motor Vehicle Safety Standards. The “quiet car” rules, which require electric vehicles and hybrids to emit warning noises at low speeds, were first proposed in 2010 but weren’t implemented until 2021. The affected vehicles will need a software update to make them compliant, but this update cannot be done over-the-air and must be performed by technicians at a dealership free of charge.
Owner notification letters for the recall are expected to be mailed out on January 27, 2025, and concerned customers can contact Chevy customer service at 1-800-222-1020 for more information. The recall only applies to 2025 Chevrolet Equinox EVs and not the 2024 models. The Equinox EV was launched for the 2024 model year, and for 2025, GM introduced a $34,995 version with 319 miles of EPA range, fulfilling the model’s value promise. The Equinox EV was recognized as a Green Car Reports Best Car to Buy 2025 finalist, indicating positive reviews and first impressions from experts.
The delayed implementation of the pedestrian warning system rules meant that the affected vehicles did not comply with the required sound levels, prompting the recall. The recall emphasizes the importance of audible warning systems for electric vehicles and hybrids, ensuring the safety of pedestrians at low speeds. While the issue is solely related to software, the fix cannot be done remotely and will involve a trip to a dealership for the necessary adjustments.
General Motors’ proactive approach to addressing this issue demonstrates its commitment to complying with safety regulations and ensuring the reliability of its vehicles. The company’s decision to recall the affected Equinox EVs and provide the necessary software update at no cost to owners reflects its dedication to customer safety and satisfaction. The recall serves as a reminder of the importance of regular maintenance and updates for modern vehicles, particularly regarding safety features that are vital for pedestrian awareness.
Owners of the affected 2025 Chevrolet Equinox EVs are encouraged to act promptly upon receiving the notification letters and schedule a visit to their nearest dealership for the required software update. By addressing this issue promptly and ensuring compliance with safety regulations, General Motors aims to maintain the trust and confidence of its customers. The recall serves as a precautionary measure to prevent any potential safety hazards related to the pedestrian warning systems of the Equinox EVs, highlighting the company’s commitment to prioritizing safety and customer well-being.
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