Summary
- The 2025 Volvo EX90 electric SUV is undergoing its first recall due to a software issue with the headlights
- Only 2,061 vehicles are affected by the recall and the issue causes shutters to close over the low or high beam elements
- The software error is limited to vehicles made until Jan. 31, 2025, and has already been corrected through an over-the-air update
- Owners will be notified by mail starting Apr. 3 and can have the update performed at a dealership for free
- The EX90 is the first Volvo designed as a software-defined vehicle, and issues at launch are gradually being resolved with updates.
Article
The 2025 Volvo EX90 electric SUV is currently undergoing its first recall, with 2,061 vehicles being affected due to a software issue that could impair headlight operation. The shutters on the headlights of the EX90 open to reveal the lighting elements, which are daytime running lights when the headlights are not in use. The erroneous software signal from the onboard low power control unit could cause the shutters to close over the low beam or high beam elements while driving, resulting in reduced visibility and potentially increasing the risk of a crash. Drivers may also see a message on the dashboard informing them of this issue.
Volvo has already addressed this software error in most vehicles, with the recall limited to those produced before Jan. 31, 2025. Newer vehicles received updated software through an over-the-air update that was initiated on Feb. 11. Owners have the option to have the update performed at a dealership free of charge. Notifications will be sent out to affected owners starting on Apr. 3, and they can also contact Volvo’s customer service department for more information. The recall reference number is R10298, and Volvo is taking steps to ensure that the issue is resolved promptly and efficiently.
The EX90 is the first Volvo vehicle that is truly designed as a software-defined vehicle, and while it has received positive feedback on its driving performance, there have been some challenges with its software features. The initial launch of the vehicle was delayed, and some software-based features were missing. Additionally, there was a battery-drain issue that Volvo committed to fixing through an over-the-air update. Despite these initial setbacks, Volvo is working to ensure that the EX90 meets the expectations of its customers and remains committed to resolving any issues that arise in a timely manner.
Volvo’s proactive approach to addressing the software issue in the EX90 demonstrates its commitment to prioritizing customer safety and satisfaction. By identifying and rectifying potential issues through recalls and software updates, Volvo is taking steps to ensure that the EX90 continues to meet high standards of performance and reliability. The over-the-air update capability allows for quick and convenient fixes to software-related issues, reducing the need for customers to visit dealerships for maintenance and repairs.
The recall process for the EX90 serves as a reminder of the importance of ongoing monitoring and maintenance of modern vehicles, particularly those with advanced software features. As vehicles become more complex and technologically sophisticated, manufacturers must remain vigilant in detecting and addressing potential issues promptly to mitigate any safety risks. Volvo’s approach to the recall of the EX90 reflects a commitment to transparency and accountability in addressing software-related issues, ultimately enhancing customer trust and confidence in the brand.
Overall, the recall of the 2025 Volvo EX90 electric SUV highlights the importance of software updates and proactive measures in ensuring the safety and reliability of modern vehicles. Volvo’s commitment to promptly addressing the headlight software issue in the EX90 demonstrates its dedication to customer safety and satisfaction. By providing over-the-air updates and free dealership services for affected vehicles, Volvo is prioritizing customer convenience and peace of mind. As the automotive industry continues to evolve with new technologies, manufacturers must remain vigilant in identifying and resolving potential issues to uphold high standards of quality and performance.
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