Summary
- Electric vehicles are preferred by owners due to driving experience, convenience, tech, maintenance, and safety
- J.D. Power study shows that 94% of pure EV owners would consider purchasing another EV for their next car
- Owner satisfaction of EVs increased significantly in 2024 compared to the previous year
- Cheaper EVs have fewer reported issues compared to premium EVs
- BMW iX and BMW i4 are the top two EV models with the highest satisfaction scores
Article
Electric vehicles offer numerous benefits compared to traditional internal combustion engine vehicles. They drive nicer, are more convenient with home or workplace charging, have newer technology inside, require less maintenance, and are safer. While there may be some cases where people are not happy with their EVs, they are rare. J.D. Power’s 2025 U.S. Electric Vehicle Experience Ownership Study found that 94% of pure EV owners were likely to consider purchasing another one for their next car, indicating high satisfaction levels.
The study also revealed that only 12% of EV owners were likely to consider replacing their EV with any vehicle powered by an internal combustion engine, including hybrids and plugin hybrids. Data from the study over the past several years has consistently shown high satisfaction levels among BEV owners, with 94-97% stating they would consider purchasing another EV for their next vehicle. EV ownership satisfaction has also increased significantly overall, with owners expressing a change in sentiment compared to the previous year.
Interestingly, owners of cheaper EV models reported facing fewer issues with their cars compared to premium models. Mass market BEVs outperformed premium BEVs in terms of quality, with owners of mass market models experiencing fewer problems. While premium vehicle owners were most satisfied with their cars, satisfaction levels among premium PHEV owners were also high. The study identified the most satisfied EV owners as those who owned models like the BMW iX, BMW i4, Rivian R1S, Hyundai IONIQ 6, Kia EV6, and Chevrolet Equinox EV.
Overall, the survey highlighted the high levels of satisfaction among EV owners and the likelihood of them considering purchasing another EV for their next vehicle. The data from the study showed that EVs offer a compelling ownership experience, with benefits such as improved driving experience, convenience, and safety. Electric vehicles continue to gain popularity among consumers, with EV ownership satisfaction on the rise compared to previous years. Owners of both mass market and premium models expressed a high level of satisfaction with their EVs, indicating the overall positive experience of owning an electric vehicle.
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